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Booking Terms & Conditions


Your Holiday Booking
The lead name making the reservation must be at least 18 years of age and be authorized by all persons on the booking form to make the reservation.
All correspondence and documentation concerning the reservation will be sent to the lead name on the booking form.
On receipt of your deposit you will be sent confirmation by e-mail or post. On receipt of your confirmation please check that all details are correct and if any changes need to be made please notify us within 7 days of receiving your confirmation.
A contract between Florida Bees USA Inc and you the client will be in effect once the deposit has been paid.
Payment
A deposit of 20% of the total rental is payable at the time of booking. If you book within 8 weeks of your arrival date the full amount of the reservation is due at that time.
If final payment is not made eight weeks prior to arrival we reserve the right to treat your holiday as cancelled by you and retain your Deposit.
A 4% credit card fee will be made on any transaction via credit card payment.
Mastercard, Visa and American Express.
Checks/cash are acceptable with no additional fees.
Check In Time is 4 p.m. onwards and check out time is 10 a.m.
On your departure the villa will be checked by our housekeeper and should any damage or breakages be reported you will be notified by the company of any charges you may incur.
On your arrival it is advised that your party check to make sure there are no visible damages or breakages.
If you change your Holiday
If for any reason you have to change your holiday we will do our best to help and accommodate your changes. Any changes made become effective when we have confirmed the changes in writing.
Cancellation Policy
If you wish to cancel your holiday you must notify us in writing. Cancellation will become effective from the date it is received at our office. A cancellation confirmation notice will be sent to you.
All cancellations are subject to a charge payable by you. This is expressed as a percentage of the total holiday price.
Period before scheduled arrival whenyour cancellation notifice is received
Cancellation Charge as %of total holiday cost
More than 56 days
Deposit Only
55 to 43 days
40%
42 to 29 days
65%
28 to 8 days
90%
7 to 0 days, departure date or no show
100%
Parental Supervision
Parents must supervise children at all times, particularly in the pool area and accessing the villa via an uncarpeted area. Please do not take glassware by the pool side. No responsibility/liability will be accepted for any accident, injury or damage sustained during occupancy of villa regardless of howsoever it may have occurred.
If we change or cancel your Villa
Should a situation ever arise where we incur a problem with the villa that you have booked, or been allocated by us, that prevents you from staying in the villa you will be notified immediately of a change of villa which will be of the same standard or higher. If the alternative villa is unacceptable a full refund will be given with immediate effect and the contract will be void.
If you have a Complaint
In the unlikely event that you have a complaint with your accommodation you must immediately inform the management company who will endeavour to rectify the situation. If the situation cannot be resolved you must put your complaint in writing and send it to:
Florida Bees USA Inc. 10700 Windhill Court,Clermont, Florida 34711
We will endeavour to resolve the matter amicably.
Our Liability
We do not accept responsibility if you suffer illness, injury or death on your holiday. In the event you do suffer injury or illness whilst on holiday Florida Bees Inc we will endeavour to offer help and guidance and any assistance we can, providing you contact the management company responsible for the villa.
Holiday Participation
If in the opinion of any person in authority you appear to be unfit or are likely to cause disturbance or damage to the rental villa we reserve the right to terminate your holiday arrangements with us. We will not be liable to make alternative arrangements for accommodation nor will we cover any costs you incur or make any refunds.
Force Majeure
We cannot and do not accept responsibility for any cancellation alteration or amendment to your booking brought about by way of riot, civil strife, industrial dispute, natural and nuclear disaster, fire, adverse weather conditions, technical problems, closure or congestion of airports, cancellations or changes of schedules by airlines and similar event beyond our control.
Acceptance of Terms & Conditions
By placing a reservation with Florida Bees USA Inc, you are deemed to have accepted our terms and conditions.

Taxes and Fees
Payment for all reservations will include a charge for taxes and service fees.  These taxes include an estimated amount we pay to the Management Companies for Florida Sales and Use Tax and County Tourist Development Tax. 

The service fees include an amount to cover service costs we incur in connection with handling your reservation.  We are not the vendor collecting and remitting taxes to the applicable taxing authorities.  Our Management Companies as vendor include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendor.  Taxability and the appropriate tax rate vary by location. 

Occupancy
Maximum occupancy for Florida Bees USA homes

3 bedroom    8 people
4 bedroom   10 people
5 bedroom   12 people
6 bedroom    14 people

This arrangement sleeps two people per bedroom plus two people on a sleeper sofa usually located in the living room.  Garages are not always available for storing vehicles.  Some have been converted into a games room area. 

Contact

e-mail us at navh@earthlink.net
Orlando Office: +001 352 702 0917
UK Office: +44 114 262 1548

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